We have been closely monitoring the situation. The safety of our customers and visitors is our top priority, and following safe distancing rules we have decided to temporary close the showroom, office and suspend all business.
We would like to thank all our customers, please be safe, and follow all government advice.
The doors will be back open soon as we can.
Frequently Asked Questions:
Do you offer a free home visit or design service?
We do offer a free design consultation in the showroom, please do book a day and time by calling or emailing us first. We ask you to bring in some existing room dimensions - a simple sketch will do, photos (maybe on your phone) and positions of where your existing toilet/basin/bath /shower are. We can discuss your requirements & initial ideas . Our showroom displays give initial ideas of what can be achieved. A idea of budget is also helpful to keep you project cost on track.
If customers can not make a visit to us first, we can offer a home measure service, we charge a fee of £100 inc VAT. (This is refundable against any future order of any product)
Do you offer a fitting service?
We do not offer a installation service. We have a number of trusted independent installers who regularly install our products for our clients. Once the design & products have been discussed we can give you a indication of cost for the installation. This can include tiling, flooring, electrics, plastering and building works.
If this costing is agreed, the fitter can visit to survey the room and check all, with a written quote along with a proposed start date. Although we have good communication with our installer, we do not project manage the works, any fitter will deal with you direct.
The lead time for the fitters is on average 8-12 weeks ahead.
How much does a fully fitted Bathroom cost ?
On average our customers spend between £7,000-£10,000 - to include all quality bathroom products, tiles, flooring, electrical products and independent installation. This figure can be more, depending on the selection of products and scope of installation works.
We can help with most budgets, starting from £6000. We will work closely with you and your budget, -there are many options available!
How long does a bathroom take to fit?
On average , the installers can take 2 working weeks to carry out all works. This timescale can be longer depending on how complex the job is. The installer will be able to give a more accurate timescale, once there is a full understanding of works required. Do allow for use of other washing facilities for this time scale, ie, another bathroom/cloakroom or family! while works is taking place.
We have our own fitter, can we just purchase from you?
Of course, we would be happy to help you with the purchase of any products, whether you are looking for a complete bathroom suite, or simply new taps / mirror or tiles and flooring. We can assist you or your installer with any queries.
I Just want to replace my bath with a walk in shower but keep the rest of the bathroom products, including tiles, can you help ?
In a simple answer , No. We do not advise keeping existing tiles or bathroom items for a new bathroom project. It is often the case existing older products fail & can cause issues. The installers take great pride in the service they offer, leaving a new quality bathroom project with new products backed up with warranties.
Do you have a online design tool I can use ?
Yes, we do have a free online design planning tool. You are welcome to use this then send us a copy., it is completely free to use.